/call-summary
If you see unfamiliar placeholders or need to check which tools are connected, see
CONNECTORS.md
.
Process call notes or a transcript to extract action items, draft follow-up communications, and update records.
Usage
/call-summary
Call Summary: [Company] — [Date] ** Attendees: ** [Names and titles] ** Call Type: ** [Discovery / Demo / Negotiation / Check-in] ** Duration: ** [If known]
Key Discussion Points 1. [Topic] — [What was discussed, decisions made] 2. [Topic] — [Summary]
Customer Priorities
[Priority 1 they expressed]
[Priority 2]
Objections / Concerns Raised
[Concern] — [How you addressed it / status]
Competitive Intel
[Any competitor mentions, what was said]
Action Items | Owner | Action | Due | |
|
|
| | [You] | [Task] | [Date] | | [Customer] | [Task] | [Date] |
Next Steps
[Agreed next step with timeline]
Deal Impact
[How this call affects the opportunity — stage change, risk, acceleration] Customer Follow-Up Email Subject: [Meeting recap + next steps] Hi [Name], Thank you for taking the time to meet today... [Key points discussed] [Commitments you made] [Clear next step with timeline] Best, [You] Email Style Guidelines When drafting customer-facing emails: Be concise but informative — Get to the point quickly. Customers are busy. No markdown formatting — Don't use asterisks, bold, or other markdown syntax. Write in plain text that looks natural in any email client. Use simple structure — Short paragraphs, line breaks between sections. No headers or bullet formatting unless the customer's email client will render it. Keep it scannable — If listing items, use plain dashes or numbers, not fancy formatting. Good: Here's what we discussed: - Quote for 20 seats at $480/seat/year - W9 and supplier onboarding docs - Point of contact for the contract Bad: What You Need from Us: - Quote for 20 seats at $480/seat/year If Connectors Available Transcripts connected (e.g. Gong, Fireflies): I'll search for the call automatically Pull the full transcript Extract key moments flagged by the platform CRM connected: I'll offer to update the opportunity stage Log the call as an activity Create tasks for action items Update next steps field Email connected: I'll offer to create a draft in ~~email Or send directly if you approve Tips More detail = better output — Even rough notes help. "They seemed concerned about X" is useful context. Name the attendees — Helps me structure the summary and assign action items. Flag what matters — If something was important, tell me: "The big thing was..." Tell me the deal stage — Helps me tailor the follow-up tone and next steps.