ticket-deflector

Ticket Deflector Quick start Forward or paste a customer email — Claude pulls order status from PayPal, looks up the customer in HubSpot, and drafts a reply in the owner's voice. If a refund is needed, it stages the details and waits for explicit approval before issuing anything. User: "answer this customer" [forwards email] → Extract customer email + issue from thread → Pull PayPal transaction status → Pull HubSpot contact history → Draft reply in owner's voice → Owner approves draft → send or stage → If refund needed: approval prompt → owner confirms → issue Workflow Read the customer message. Accept a forwarded Gmail thread or pasted text. Extract: customer email address, name, order or transaction ID (if present), and the core issue — refund request, order status question, or general complaint. If multiple issues are present, address them in the order they appear. Show more Installs 567 Repository anthropics/know…-plugins GitHub Stars 21.9K First Seen May 13, 2026 Security Audits Gen Agent Trust Hub Pass Socket Pass Snyk Warn