service-itsm-teams-configure

Enable Microsoft Teams for Employee Service (ITSM) Enable the Salesforce Go feature "Microsoft Teams for Employee Service" ( service-cloud-itsm-teams-integration ) — the feature that lets IT Desk and IT Service agents track tickets, request catalog items, and get Agentforce assistance from inside Microsoft Teams. Every operation dispatches through headless-360 . Execute one step at a time. These steps make real, state-changing API calls. Run a single operation, show its result, confirm it succeeded, then proceed — do not batch multiple setup calls into one parallel block. Scope Show more Installs 1.0K Repository forcedotcom/sf-skills GitHub Stars 956 First Seen 14 days ago Security Audits Gen Agent Trust Hub Pass Socket Pass Snyk Pass