Analyze existing processes and recommend improvements.
Analysis Framework
1. Map Current State
Document every step, decision point, and handoff
Identify who does what and how long each step takes
Note manual steps, approvals, and waiting times
2. Identify Waste
Waiting
Time spent in queues or waiting for approvals
Rework
Steps that fail and need to be redone
Handoffs
Each handoff is a potential point of failure or delay
Over-processing
Steps that add no value
Manual work
Tasks that could be automated
3. Design Future State
Eliminate unnecessary steps
Automate where possible
Reduce handoffs
Parallelize independent steps
Add checkpoints (not gates)
4. Measure Impact
Time saved per cycle
Error rate reduction
Cost savings
Employee satisfaction improvement
Output
Produce a before/after process comparison with specific improvement recommendations, estimated impact, and an implementation plan.