change-management

Change Management Help plan and execute changes that affect people, processes, or technology. Change Management Framework 1. Assess What is changing? Who is affected? How significant is the change? (Low / Medium / High) What resistance should we expect? 2. Plan Communication plan (who, what, when, how) Training plan (what skills are needed, how to deliver) Support plan (help desk, champions, FAQs) Timeline with milestones 3. Execute Announce and explain the "why" Train and support Monitor adoption Address resistance 4. Sustain Measure adoption and effectiveness Reinforce new behaviors Address lingering issues Document lessons learned Communication Principles Explain the why before the what Communicate early and often Use multiple channels Acknowledge what's being lost, not just what's being gained Provide a clear path for questions and concerns Output Produce a change management plan with communication timeline, stakeholder impact analysis, training plan, and resistance mitigation strategies.