service-itsm-agentic-setup-cmdb-configure

Enable the CMDB Feature (Service Cloud ITSM) Takes an org from "CMDB off" to "CMDB feature enabled" by walking the first three layers of the CMDB prerequisite stack in order. Every call runs through the Salesforce-hosted Headless-360 MCP server (server key headless-360 ) via its four meta-tools ( discover , describe , dispatch_readonly , dispatch ). The org is derived from the OAuth JWT bound to the current MCP session — the skill never handles an org id, alias, or credentials — so this works identically against production and sandbox with no per-user MCP install. This skill covers Layers 0–2 . User access (Layer 3) and content bundles (Layer 4) are separate skills — see the end of this file. The gate this skill lifts Every CMDB Connect API checks: orgHasCMDBEnabled = orgHasCMDBPermission (org perm ITSrvcsCnfgMgmnt) && OrgPreferences.CMDBEnabled Show more Installs 963 Repository forcedotcom/sf-skills GitHub Stars 929 First Seen 13 days ago Security Audits Gen Agent Trust Hub Pass Socket Pass Snyk Pass