Find tracking numbers from Gmail dispatch emails and check delivery status for Australian and international couriers.
When to Use
"Where's my parcel / package / order?"
"Has my [product] arrived / shipped yet?"
"Track my order from [store]"
"What's the status of my delivery?"
"Do I have a tracking number for [item]?"
User pastes or mentions a tracking number
"Check the StarTrack / AusPost / Aramex / Toll tracking"
Workflow
Step 1: Find the Tracking Number
If the user already provided a tracking number, skip to Step 2.
Otherwise, search Gmail for dispatch emails. Look for recent messages matching:
dispatched OR shipped OR "tracking number" OR "consignment number" newer_than:30d
For a specific store or order, narrow the search:
from:mwave.com.au dispatched
from:amazon.com.au shipped
Read the email body and extract:
Tracking / consignment number
Carrier name
Order number
Dispatch date
Delivery notes (signature required, etc.)
Gmail access
Use whatever Gmail tool is available (Gmail MCP, gws CLI
gws gmail
, or ask the user to check manually and paste the tracking number).
Step 2: Identify the Carrier and Build the Tracking Link
Use the table below to identify the carrier from the tracking number format or dispatch email, then build the direct tracking link where possible.
Carrier
Number format / example
Direct tracking link
AusPost / StarTrack
Alphanumeric, e.g.
36VJ65064757
,
JD123456789AU
https://auspost.com.au/mypost/track/details/{NUMBER}
Sendle
6-8 alphanumeric chars, e.g.
SNFJJ3
https://track.sendle.com/tracking?ref={NUMBER}
DHL
10-12 digits, e.g.
1234567890
https://www.dhl.com/au-en/home/tracking.html?tracking-id={NUMBER}
FedEx
12-15 digits, or AU+10 digits
https://www.fedex.com/apps/fedextrack/?tracknumbers={NUMBER}
TNT
(now FedEx)
9 digits, e.g.
907384999
https://www.tnt.com/express/en_au/site/shipping-tools/tracking.html
(paste)
UPS
Starts with 1Z, 18 chars
https://www.ups.com/track?tracknum={NUMBER}
Aramex
(formerly Fastway)
Numeric label number, varies
https://www.aramex.com.au/tools/track
(paste)
CouriersPlease
Numeric or CP prefix
https://www.couriersplease.com.au/tools-track
(paste)
Toll / MyToll
Numeric consignment, varies
https://mytoll.com/
(paste)
Team Global Express
Numeric, varies
https://myteamge.com/
(paste)
Hunter Express
Alphanumeric, e.g.
AIM478695
https://www.hunterexpress.com.au/tracking/
(paste)
Border Express
Numeric, varies
https://www.borderexpress.com.au/tracking/
(paste)
Direct Freight Express
Numeric consignment
https://www.directfreight.com.au/ConsignmentStatus.aspx
(paste)
Deep-links
(tracking number in URL): AusPost/StarTrack, Sendle, DHL, FedEx, UPS.
Form-based
(provide link + number separately): Aramex, CouriersPlease, Toll, Team Global Express, Hunter Express, Border Express, Direct Freight Express, TNT.
If carrier is unknown:
Default to AusPost (most common in Australia), or ask the user to check their dispatch email.
Step 3: Try to Get Live Status
If web scraping tools are available, try scraping the tracking page:
url: {direct tracking URL}
wait_for: 3000 (many tracking pages are JS-rendered)
Many tracking pages return limited data when scraped. AusPost is particularly JS-heavy. If scraping returns useful status info, include it. If not, just provide the direct link. Don't mention failed scrapes to the user.
If browser automation is available (Chrome MCP, Playwright), navigate to the tracking page and read the status directly.
If no scraping/browser tools are available, skip this step and provide the link.
Step 4: Present Results
Always include:
Current status
(from scrape if available, or from dispatch email)
Direct tracking link
(always)
Expected delivery window
(if known)
Delivery notes
(signature required, card-to-collect, etc.)
Example: Carrier with Deep Link
Order IN03069870 — Mac mini x 2
Dispatched by Mwave via AusPost/StarTrack on 17 Mar
Tracking: 36VJ65064757
Status: In transit — processed at Sydney sorting facility
Expected: Thu 19 – Fri 20 Mar
Note: Signature required. If no one home, parcel goes to local post office.
Track live: https://auspost.com.au/mypost/track/details/36VJ65064757
Example: Form-Based Carrier
Order 12345 — [item]
Dispatched via Toll on 15 Mar
Consignment: TXY9876543
Expected: 3-5 business days
Track at: https://mytoll.com/
Paste consignment number: TXY9876543
Handling Multiple Parcels
Search broadly:
(dispatched OR shipped OR "on its way" OR "tracking number") newer_than:30d
Present each parcel as a separate block.
Carrier Contact Numbers (Australia)
Carrier
Phone
Hours (AEST/AEDT)
AusPost / StarTrack eParcel
13 13 18
Mon-Fri 8am-6pm
StarTrack (account customers)
13 23 45
Business hours
CouriersPlease
13 00 36 16
Business hours
Toll Priority
13 15 31
Mon-Fri 7am-10pm, Sat-Sun 7am-5pm
Toll IPEC
1300 865 547
Business hours
Hunter Express
02 9780 4099
Business hours
DHL
13 14 06
Business hours
FedEx / TNT
13 26 10
Business hours
UPS
13 26 77
Business hours
Aramex
See aramex.com.au/contact-us
Business hours
Sendle
Online only (support form)
—
Team Global Express
myteamge.com contact form
—
Carrier-Specific Notes
AusPost / StarTrack
URL format:
https://auspost.com.au/mypost/track/details/{TRACKING_NUMBER}
— tracking number goes directly in the path
Sparse tracking events after Sydney (Lidcombe/Chullora) processing is normal for regional deliveries
Allow up to 24 hours after dispatch for tracking to appear
Signature-required parcels go to local post office if undelivered
Sendle
Sendle halted all parcel pick-ups in early 2025 and directed customers to Aramex. Existing Sendle shipments still trackable.
Deep link:
https://track.sendle.com/tracking?ref={SENDLE_REFERENCE}
Toll vs Team Global Express
Toll Global Express was sold and rebranded as Team Global Express — different tracking system
Domestic Toll parcels (IPEC, Priority, Express) still use MyToll
Tool Flexibility
This skill works with whatever tools are available:
Tool
What it enables
Gmail access (any MCP or CLI)
Search dispatch emails for tracking numbers
Web scraper (any MCP)
Attempt live status from tracking pages
Browser automation (Chrome MCP, Playwright)
Navigate tracking pages for JS-rendered status
None of the above
User provides tracking number, skill provides the correct link